A boiler breakdown is one of the most disruptive plumbing emergencies a household faces. Our Gas Safe registered engineers diagnose and repair all major boiler brands quickly and carry out new boiler installations with manufacturer warranties — keeping Newcastle homes warm and comfortable.
Newcastle's cold winters make a reliable boiler absolutely essential. Our Gas Safe registered engineers are experienced with all major boiler brands including Worcester Bosch, Vaillant, Baxi, Ideal, Potterton, Glow-worm, Viessmann, and Alpha, and we carry a comprehensive range of spare parts on our vehicles to ensure most repairs can be completed in a single visit.
All our boiler work is carried out to the standards required by Gas Safe regulations and current Building Regulations. We provide a copy of the relevant documentation (Benchmark commissioning checklist for new boilers, and the appropriate safety certificates for servicing and repairs) on completion of every job. Our engineers are DBS checked and identity-verified, giving you complete peace of mind when inviting us into your home.



Common boiler faults we diagnose and repair include loss of pressure (often caused by a leak on the system or a failing pressure relief valve), ignition failure, faulty diverter valves (which cause hot water but no heating, or vice versa), damaged PCBs (the boiler's control board), failed pump motors, blocked heat exchangers, faulty thermistors and sensors, and condensate pipe blockages (particularly common in freezing weather when the pipe exits to an exposed area).
A boiler more than 12-15 years old that is requiring increasingly frequent repairs may be beyond economic repair. Modern A-rated condensing boilers are significantly more efficient than boilers manufactured before 2005 — a new boiler can reduce heating bills by 20-35% compared to a non-condensing predecessor. We will always give you an honest assessment of whether repair or replacement is the better value option in your specific situation.
For new boiler installations in Newcastle, we recommend Worcester Bosch and Vaillant as our first-choice brands — both offer excellent reliability, extensive parts availability, and strong manufacturer warranties (up to 10 years with full manufacturer registration). We will carry out a full heat loss assessment, specify the correct boiler output for your property, and size the flue and condensate drainage correctly for the installation location. All new boiler installations are registered with Gas Safe and with the manufacturer for warranty purposes.
All work carried out by our Newcastle team is backed by a 12-month workmanship guarantee and we are fully Gas Safe registered and comprehensively insured. Call us now on 07960 485 880 or request a free quote online.
Our engineers are on call 24 hours a day, 7 days a week — including bank holidays.
📞 07960 485 880